Lina Lotus values your privacy and is committed to keeping your details safe and protecting your personal information. We will not sell or swap any of your personal details. Your information is used to process your orders and to communicate with you in regards to existing orders, shipping times and to let you know about new product ranges or promotions. Please note, the information provided by you may be disclosed to contractors or third party service providers who provide administrative or other services to us. Example, some of your information may be passed onto our delivery couriers and mailing houses to enable accurate and timely delivery of your order and/or promotional material.

Cookies are used to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. We do not store persistent cookies on your computer. Whenever you use our website, or any other website, the computer on which the web pages are stored (the web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser.

The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your
IP address for security purposes.

An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

When you subscribe to our mailing list, you are agreeing for us to contact you in the future about new products, sales and offers however you are able to unsubscribe at anytime. The above policy describes how Lina Lotus complies with the Australian Privacy Act(1988). This policy may be updated at any time to reflect changes.

For more information about our privacy policy or if you would like to make a complaint, please contact us via our email, mail address or mobile using the details provided below;
Email: [email protected]
Mobile: +61 411 398 078
Address: PO BOX 2696, New Farm, QLD 2696